Intune is owned by Age UK, the new force combining Age Concern and Help the Aged. Following this merger, intune will no longer offer new insurance products.

If you are looking for a new insurance quote

The Age UK group offers a range of products and services created for people in later life. Within the Age UK group Age Concern Enterprises Limited offer Insurance products. For a quote and more information, click on the relevant link below:

Age Concern Home, Car and Travel Insurance is provided by Fortis Insurance Limited

  • Travel Insurance

    Choose from Annual or Single-trip cover with no upper age limit.

  • Car Insurance

    There is no upper age limit and you can pay by instalments for FREE.

    (0% APR Typical).

  • Home Insurance

    Cover for your home and its contents with no hidden fees and you can pay by instalments for FREE.

    (0% APR Typical).

If you are an existing intune customer

Customer service and claim line numbers can be found in the product links below

Travel Insurance
Car Insurance
Home Insurance
Pet Insurance

Do you have a new business quotation from intune pre 22nd May 2010?

For information on recent quotes pre 22nd May 2010, please call:

Travel insurance quotes: 0800 681 6299
Car insurance quotes: 0800 681 6297
Home insurance quotes: 0800 681 6298

Intune is an Introducer Appointed Representative of Age Concern Enterprises Ltd which is authorised and regulated by the Financial Services Authority for insurance mediation. Registered office: Astral house, 1268 London Road, London, SW16 4ER.

Fortis Insurance Limited is authorised and regulated by the Financial Services Authority. Registered address: Fortis House, Tollgate, Eastleigh, SO53 3YA. Registered number 354568.

MP1891V1MAY10

Contact Numbers

Travel Insurance

  • Customer Service:

    0845 600 4291

    (including to advise of changes in your circumstances or to declare a medical condition)

  • Claims:

    0845 600 4292

    Monday - Friday 8am-8pm
    Saturday 8am-4pm

  • Pre-travel advice:

    0845 600 4293

  • 24-hour emergency medical insurance

    Outside UK:
    +44 1243 621 547
    Within UK:
    01243 621 547

  • 24-hour legal helpline

    0845 600 4294

Car Insurance

  • Customer service:

    0845 600 4280

  • Claims:

    0845 600 4281

    in UK

  • Claims outside of the UK: (Lines open 24hrs a day)

    For countries in group A:
    00800 88292333
    For countries in group B:
    0044 12 0275 3610

  • A Countries:

    Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Spain, Sweden, Switzerland.

  • B Countries:

    Andorra, Croatia, Greece, Romania, Slovak Republic, Slovenia.

Home Insurance

  • Customer service:

    0845 600 4286

    (changes to the details of your policy (e.g. increase in your contents cover) or update your personal information)

  • Claims:

    0845 600 4287

Pet Insurance

  • Customer service:

    0845 600 4815

    (changes to the details of your policy (because, for instance, you have a new pet) or update your personal information)

  • Claims:

    0845 600 4829